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Lean and Value Stream Mapping for Business Processes

Classroom

This program will take place at the Doubletree Club Hotel Orange County Airport in Santa Ana, CA.  The lead instructor will be  EMS Consulting Group, Inc. Sr. Partner Darren Dolcemascolo (click for bio).

Lean and Value Stream Mapping for Business Processes

Date: September 12, 2012 (8:30am - 4:30pm)

Location: Doubletree Club Hotel Orange County Airport, 7 Hutton Centre Drive, Santa Ana, CA

Price: $449 (if registered by 8/31/12) / $549 after 08/31/12

Price includes books, materials, and lunch.

 

Download: PDF course description

Description:

Business Processes – such as order entry, quoting, scheduling, design and engineering, purchasing and accounting – often eat up from 70% to 95% of the time that goes into the "order to cash" cycle time. In this course, participants will learn how to apply lean principles to such business processes. They will learn how to identify waste in an office environment, how to construct a current state value stream map, how to develop a lean future state value stream map, and how to implement the improvements.

 Program Outline

  • Lean/Value Stream Mapping Overview

  • The Seven Types of Waste for Administrative Processes

  • Current Condition Analysis: Mapping Office Value Streams

  • Designing a Current State Map

  • Team Exercise: Current State Map • Characteristics of Lean Administrative Processes

  • Creating a Lean Future Condition

  • Designing a Lean Future State Map

  •  Planning and Implementing the Future State