EMS Consulting Group

EMS Consulting Group Inc.

Lean and Value Stream Mapping for Business Processes

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VBusiness Processes – such as order entry, quoting, scheduling, design and engineering, purchasing and accounting – often eat up from 70% to 95% of the time that goes into the "order to cash" cycle time. In this course, participants will learn how to apply lean principles to such business processes. They will learn how to identify waste in an office environment, how to construct a current state value stream map, how to develop a lean future state value stream map, and how to implement the improvements.


Lean and Value Stream Mapping for Business Processes (1 Day)

Next Session: TBD

Time: 8:30am - 4:30pm

Location: Doubletree Club Hotel Orange County Airport, 7 Hutton Centre Drive, Santa Ana, CA

Instructor: Darren Dolcemascolo

Price: $449 (early registration) / $549 (regular registration)

Price includes books, materials, and lunch at instructor-led sessions.


If you would like to bring this workshop on-site to your facility, contact us.
Lean and Value Stream Mapping for Business Processes (1 Day) Outline
  • Lean/Value Stream Mapping Overview
  • The Seven Types of Waste for Administrative Processes
  • Current Condition Analysis: Mapping Office Value Streams
  • Designing a Current State Map
  • Team Exercise: Current State Map • Characteristics of Lean Administrative Processes
  • Creating a Lean Future Condition
  • Designing a Lean Future State Map
  • Planning and Implementing the Future State