Are you looking for our live, virtual training that you can attend without travel from
the convenience of your home or office?
Visit our
Virtual Lean
Healthcare Certificate Program.
Instructor: Darren Dolcemascolo
Provider approved by the California Board of Nursing, License # CEP16798
for 24 contact hours.
Price: $399 (Discounted pricing is available for groups. Contact us).
System Requirements: Internet (broadband), Microsoft Excel, Microsoft Word, Adobe Acrobat Reader.
We have converted all of our audio visual content to mp4 video; therefore,
the training can run on nearly any device that can handle mp4 video (phone,
tablet, PC, Mac).
Lean Healthcare Learning Objectives
Upon completion of the program, the participants will be able to:
Articulate the key success factors of implementing lean in a health care organization to improve quality and decrease cost of care.
Articulate the 5 principles of Lean and the 14 Principles of the Toyota Way.
Understand the Lean Transformation Model from Strategy Deployment to Daily
Kaizen
Identify 8 types of wastes in health care organizations.
Create a Value Stream Map for a clinical and administrative processes in the health care setting.
Apply lean principles to create a lean future state and implementation plan using the VSM as a planning tool.
Apply key kaizen tools to improve productivity and quality for both clinical and administrative operations.
Understand the steps to planning and facilitating a kaizen event.
Apply Team Facilitation techniques to facilitate improvement activities.
Use the PDCA/PDSA methodology for A-3 problem solving.
Use basic problem solving tools including 5 Why's, Fishbone/Cause and
Effect Diagram, Process Map, and Pareto Chart.
Use the Improvement Kata and Coaching Kata for Daily Kaizen.
Select appropriate measurement for success.
Lean Healthcare Certificate Topics Covered
Lean Healthcare Concepts
7 Wastes
Value Stream Mapping
Operational Stability
Standardized Work
Leveling Work (Heijunka)
5S Visual Workplace
One Piece Flow / Continuous Flow
Workcell Concept / Collaborative Care Model
Replenishment and Sequential Pull Systems
FIFO Flow
Mistake Proofing
Team Facilitation
Five Why's
Fishbone Diagram
PDCA (Plan Do Check Act) / PDSA (Plan Do Study Act/Adjust)
A-3 Problem Solving
Six Sigma / DMAIC Process
Kaizen Events / Rapid Improvement Events
Policy Deployment
Lean Metrics
Implementation Strategy
Lean Culture and Organizational Issues
NOTE: If you would prefer to pay by purchase order/check (U.S. customers only) or if you have a group and would like a quote, please contact us or call us at 760-692-2404.
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