Lean Healthcare Training

Healthcare

We are offering the following 2-day workshop entitled Lean for Healthcare: Clinical and Administrative Improvement. Instructors will include Monarch HealthCare ™ Director of Clinical Strategic Projects Betsy Chang Ha (click for bio) and EMS Consulting Group, Inc. Sr. Partner Darren Dolcemascolo (click for bio).

For our interactive, online lean healthcare training, click here.

Lean for Healthcare: Clinical and Administrative Improvement

Dates: September 27-28, 2012 (8:30am - 4:30pm)

Location: Doubletree Club Hotel Orange County Airport

Price: $895 (early registration) / $995 (regular registration)

online event registration
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Description:

This interactive session will translate basic lean principles and its application to achieve the Triple Aim of the nation’s health care reform efforts. This two-day workshop will emphasize eliminating wastes throughout the health care continuum including ambulatory and administrative processes, beyond the inpatient settings, using basic lean tools such as Value Stream Mapping, 5S, and A3.

Learning Objectives

At the end of the two-day workshop, the participants will be able to:

Articulate the key success factors of implementing lean in a health care organization to improve quality and decrease cost of care.
Articulate the 5 principles of Lean and the 14 Principles of the Toyota Way.
Identify 8 types of wastes in health care organizations.
Create a Value Stream Map for a clinical and administrative processes in the health care setting.
Apply lean principles to create a lean future state and implementation plan using the VSM as a planning tool.
Apply key kaizen tools to improve productivity and quality for both clinical and administrative operations.
Understand the steps to planning and facilitating a kaizen event.
Use the PDCA/PDSA methodology for A-3 problem solving.
Select appropriate measurement for success.

Benefits

Improved Service and Turnaround time for patients and providers.

Reduction of Errors in Administrative work

Improved Patient Safety

Improved Productivity

Lower costs

Course Outline (2 Days)

Introduction to Implementing Lean
- Lean and Healthcare
- Video
- 8 types of waste for Healthcare (Clinical and Administrative)
- Lean Implementation Tools: Value Stream Mapping and Kaizen Events
- Kaizen Tools for Healthcare
  - Work and Process Observation / Standardized Work
  - 5S: Creating an Organized Work Environment
  - Visual Management
  - Error Proofing
  - Kanban and Materials Management
  - A3 Problem Solving Techniques
  - Six Sigma
Breakout Session: Simulation (Batch and Queue)
Breakout Session: Simulation (Continuous Flow/Lean Tool Application)
Lean Application to Healthcare: Case Examples/Video
Value Stream Mapping Overview
Current-State Value-Stream Mapping
- Current State Mapping Techniques
- Team Case Exercise
Future-State Value-Stream Mapping
- Principles for a Lean Value Stream for Healthcare
  - Takt Time and Performance Checks
  - Continuous Flow
  - Pull Techniques
  - Leveling Work
- Team Case Exercise
- Developing and Implementing an Action Plan using PDCA
Lean Measurements / Metrics for Healthcare
Final Discussion: Application to Participants

online event registration
by Regonline